Docs
Getting started

Your first week

A short, ordered setup. Do these in sequence and everything downstream — your website, your documents, your marketing pieces — inherits the right look and the right facts.

You do not have to finish this in one sitting. Each step leaves the app usable; later steps only make it better.

The six-step walk-through

The first time you sign in, the app walks you through six screens. Every one can be skipped and come back to.

StepYou give it
YouYour name, title, phone, email, brokerage, licence number
Your faceA headshot, and a full-length portrait if you have one
Two colours and two facesYour palette and your typefaces
Elle, on your phoneYour mobile number, verified with a code
Your listingsWhere they come from — your brokerage’s feed, or your own hands
Your websitePick a design and publish

At the end you are on the dashboard with a real account.

A sample book to begin with

A new workspace starts with a small demonstration book — a few properties, clients, deals and marketing pieces — so nothing is a blank screen while you are finding your way. It is clearly marked as a sample, it never sends email to anybody, and it is cleared the moment you take a membership.

The checklist on your dashboard

The checklist reads your account, not your clicks. An item ticks when the thing is actually true, so it can never disagree with what you have.

ItemTicks when
Your detailsYour name, brokerage and contact details are filled in
Your wordsYour title, tagline and story are in your words, not the sample’s
A headshotYou have uploaded one
Your markYour logo is on file
Elle on your phoneYour mobile number is verified
Your website, liveYour site is published

Some items carry an Ask Elle chip — the ones she can actually finish for you. A photograph and an SMS code have no chip, because she cannot take a picture of you or read your text messages.

The sample words do not count as yours

The sample book comes with a biography and a tagline that are not yours. The checklist knows the difference and will not tick Your words until you have written your own. A fabricated career under a real headshot on a published page is precisely what this prevents.

You can dismiss the checklist. Dismissing it hides the nag; it does not pretend the work is done.

Then, in this order

Put a property in

You can work either way round, or both.

  • A property already on the MLS. Under a brokerage, its feed brings your listings in on their own, photographs included, once your admin has entered your MLS id — and they stay in step as the MLS record changes.
  • A property not on a feed yet — a pocket listing, a coming-soon, a quiet ranch. Add it by hand, or tell Elle: “Add a listing at 14 Ridgewood Lane, Houston, four bed, three bath, asking two point one five.”

See Adding listings.

Bring your people in

Import contacts from an existing CRM, or add them as you go. Either way, give your buyers a price band and a market: that one detail is what makes buyer matching, the briefing, and Elle’s “who should see this?” answers useful.

See Clients.

Let the automatic parts start

Three things run quietly once there is something to run on.

  • The morning briefing arrives by email between 7am and noon your time, and the same information lives on the Briefing page all day. It only sends when there is something worth reading.
  • Buyer matches appear when a new listing fits a buyer’s brief.
  • Playbooks stage your own work — when a listing goes live, when a lead comes in, when a deal goes under contract. Starters are already switched on; look at Tasks → Playbooks and edit them to match how you actually work.

Point your own domain at it

When you are ready. See Your own domain.

The order matters, a little

Brand first, because documents and graphics bake it in. Listings before the website, so the site has something to show. Everything else can happen whenever.